Privacy policy

Privacy Policy

Last Updated: June 2026

At Zorven, we respect your privacy and are committed to protecting your personal information.

This Privacy Policy explains how we collect, use, and protect your information when you visit our website or make a purchase.

Information We Collect

When you visit our website or place an order, we may collect the following information:

Name
Email address
Billing address
Shipping address
Phone number
Payment information
IP address
Device and browser information
Website usage data

Payment information is processed securely through our payment providers. We do not store your full payment card details.

How We Use Your Information

We use your information to:

Process and fulfill orders
Provide customer support
Communicate regarding your purchases
Improve our website and services
Prevent fraud and unauthorized transactions
Comply with legal obligations

Marketing Communications

If you subscribe to our newsletter or marketing communications, we may send promotional emails regarding products, offers, and updates.

You may unsubscribe at any time by clicking the unsubscribe link included in our emails.

Sharing Your Information

We do not sell, rent, or trade your personal information.

We may share information with trusted third-party service providers only when necessary to operate our business, including:

Payment processors
Shipping carriers
Analytics providers
Marketing service providers
Fraud prevention services

These providers are required to protect your information and use it only for the services they provide.

Cookies

Our website uses cookies and similar technologies to improve your browsing experience and analyze website performance.

Cookies may be used to:

Remember your preferences
Enable website functionality
Analyze traffic and visitor behavior
Support advertising and marketing efforts

You may manage or disable cookies through your browser settings.

Data Security

We implement appropriate security measures designed to protect your personal information from unauthorized access, disclosure, alteration, or destruction.

While we strive to protect your information, no method of transmission over the internet can be guaranteed to be completely secure.

Your Rights

Depending on your location and applicable laws, including the UK General Data Protection Regulation (UK GDPR), you may have the right to:

Access your personal information
Correct inaccurate information
Request deletion of your information
Restrict processing of your information
Object to certain uses of your information
Request a copy of your personal data

To exercise any of these rights, please contact us.

Data Retention

We retain personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, comply with legal obligations, resolve disputes, and enforce our agreements.