Shipping policy
Shipping Policy
Last Updated: June 2026
At Zorven, we are committed to delivering your order as quickly and efficiently as possible.
Order Processing
Orders are typically processed within 1–3 business days after payment has been successfully received.
Processing times may be extended during periods of high demand, holidays, or promotional events.
Once your order has been processed and shipped, you will receive a confirmation email containing your tracking information.
Delivery Times
Estimated delivery times:
United Kingdom
- Standard Delivery: 5–12 business days
Please note that delivery times are estimates and are not guaranteed.
Delivery may occasionally be affected by factors beyond our control, including:
- Carrier delays
- Weather conditions
- Customs procedures
- High seasonal demand
- Public holidays
Tracking Information
Once your order has been dispatched, you will receive a tracking number via email.
Tracking updates may take several days to appear depending on the carrier and destination.
Incorrect Shipping Information
Customers are responsible for ensuring that all shipping information is accurate at checkout.
Zorven is not responsible for orders delayed, lost, or returned due to incorrect or incomplete shipping details provided by the customer.
Lost or Delayed Packages
If your package appears delayed beyond the estimated delivery timeframe, please contact our support team and we will be happy to assist.
We will work directly with the carrier to investigate delivery issues whenever possible.
Delivered Orders
Orders marked as delivered by the shipping carrier will be considered successfully delivered.
If you believe your package was delivered incorrectly, please contact us as soon as possible so we can assist in investigating the matter.
Contact Us
If you have any questions regarding shipping or delivery, please contact us:
Zorven
Email: contact@zorven.co